Regency II Water Ionizer Frequently Asked Questions

FAQ 1 - Getting Started
Q1: Where does the Water Ionizer hook up?
Q2: Could we install it ourselves?
Q3: Is it noisy?
Q4: I have just installed my water ionizer and I found the acidic water flow is greater than the alkaline.
Q5: How often do I need to clean the ionizer and how long should I run the cleaning process?
Q6: I would like to provide others with some alkaline water so what size and type of container would you recommend?
Q7: Where should I send the warranty card ?
Q8: Does it really matter how the tubes are connected to the unit? Won’t the water still flow through?
Q9: Can the unit be installed under the sink, with a drinking spigot on the sink top near an existing faucet? Or will it only work through an existing faucet?
Q10: Does the unit produce water on demand or is there a holding tank inside the unit?
Q11: How should I start drinking it ?
Q12: Does Ionized Water have any negative effects ?
Q13: How does Ionized Alkaline Water affect athletes?
Where does the Water Ionizer hook up?
A1: At any sink in the house or at work. It comes with a diverter that is easily installed on any standard sink faucet. Top
Could we install it?
A2: Yes, most customers install the units quite easily. The basic counter top installation includes removing the aerator ring and screen from the standard kitchen spout and installing the diverter valve . A length of tubing is supplied which you cut to size and lead from the valve to the unit inlet and another from the unit to the sink for the acid drain. Plug it into the power source, flush out the charcoal dust and it is ready to go. Top
Is it noisy?
A3: As soon as you turn on the water pressure you will hear a series of about 10-13 beeps which is a warning of the cleaning cycle with acid water coming out of the top spout. It will then switch to ion mode and the only sound you hear is the water running into the container. The unit is virtually silent. Top
What if the acidic water flow is greater than the alkaline?
A4: The flow rate should be about 40% acid water and 60% alkaline, not more acid flow. On a new unit that is an indication that the white tubes are installed in the reverse order. On an older, used unit that would mean a build-up of minerals internally and require cleaning. Top
How often do I need to clean the ionizer and how long should I run the cleaning process?
A5: The unit performs an automatic cleaning cycle each time the water pressure is turned on. It takes about 13 seconds and beeps during that time. In most locations additional cleaning will not be needed. If there are a lot of minerals in your source water you may need to press the clean button and run it for an additional 2 minutes every 2 or 3 days. Top
What size and type of container would you recommend?
A6: Using a good sealed plastic container is fine if it is designed for water and a size so that a 3 day supply can be provided. We always recommend to have fresh water daily and so it is best for your friends to purchase their own unit. Top
Where should I send the warranty card?
A7: Enclosed in the unit is a post card sized warranty card complete with
our KaBen Company address. Please complete the purchase information and send it to us. In the owners manual you will find another warranty form that you keep for your personal records. Top
Does it really matter how the tubes are connected to the unit? Won't the water still flow through?
A8: Some times people will connect the tubes to the wrong elbow at the bottom of the unit and this reverses the flow of the water and here are some symptoms that could be evident.
1) The power may not come on to the unit with regular water pressure & flow. It may come on with high water pressure and flow rate.
2) There may be a taste of chlorine because the control valves are not sending all the water through the filter.
3) The ionization will not be happening and if it does the pH ranges may be reversed of what is normal. You could have acid water coming out of the top tube.
4) The flow ratio will not be correct. There will likely be more acid water flow than alkaline.
Placing the tubes onto the correct elbow fittings will solve these problems. Top
Can the unit be installed under the sink, with a drinking spigot on the sink top near an existing faucet? Or will it only work through an existing faucet?
A9: Both of the Regency ( II & X ) units are designed as counter top units and work best that way. Reasons for this are that during the automatic cleaning cycle acidic water comes out of the top spout , water pressure turns the power on to the unit so you need an on/off control valve and lastly , all of the water must freely drain out of the unit after each use.
The newer Regency X unit has the option of being connected directly to the cold water line instead of the faucet spout. Top
Does the unit produce water on demand or is there a holding tank inside the unit?
A10: Yes it is a flow through unit, at a general flow rate of 1/2 gal to 3/4 gal per minute. There is no holding tank in the unit as you would find on an RO or distiller system. Top
How should I start drinking it?
A11: Start out by using the lowest power setting and only drinking 1-3 glasses per day. If the water agrees with you, increase the amount you drink and the level of ionization intensity after three days. The stronger, the better, but take your time in building up to the higher levels. The antioxidant is most powerful on the high levels. You will of course experience more energy at the higher levels. The fresher the ionised Water is, the stronger the properties of the Alkaline / Acid water are. If you start at the high setting the resulting detoxification can be strong and unmistakable.Top
Does Ionized Water have any negative effects?
A12: Absolutely none, as long as it is used properly as described above. Top
How does Ionized Alkaline Water affect athletes?
A13: In an very positive manner, as you might expect. Due to increased oxygen levels there may be increased stamina, endurance. Refer to the article about Exercise and Acid. Top
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